Customer support
Phone
+91 88863 33063Support hours: Monday to Saturday, 8:00 AM to 7:00 PM IST. Messages received outside these hours are answered on the next working day.
Registered office
AvanivanPlot No. 72/2, Subash Nagar ColonyKushaiguda, Hyderabad 500062Medchal Malkajgiri District, Telangana, India
Udyam Registration No. UDYAM-TS-30-0015893 · FSSAI Licence No. 23626440000022
What to include when you write to us
So we can help you quickly, please include:
- •The registered mobile number on your account
- •The delivery date the query relates to
- •The product and quantity concerned
- •A photograph, if you are reporting a quality or packaging issue
Grievance redressal
If your concern has not been resolved to your satisfaction through normal support, you may escalate it by writing to avanivanfarms@gmail.com with the subject line “Grievance”, or by calling +91 88863 33063. We acknowledge every grievance within 48 hours and aim to resolve it within 15 working days of receipt.
Related policies
- •To cancel or skip a delivery, see our Cancellation Policy.
- •For refunds and wallet withdrawals, see our Refund Policy.
- •For delivery areas and timings, see our Shipping & Delivery Policy.